A MESSAGE TO OUR GUESTS

First and foremost, we want to express our sincere concern for everyone who has been impacted by the coronavirus (COVID-19).
 
The health and wellbeing of our staff members and guests is always our number one concern, and we wanted to share with you some actions we’ve taken to ensure your continued safety during this time of uncertainty.

We are following all local ordinances regarding our restaurant hours, occupancy limits and dining restrictions, and are continuing to follow the guidance of the CDC and our local health departments.

As the city Los Angeles has transitioned to allowing take-out and delivery service only, we are here to help you continue to enjoy your Messob favorites whether you order online and pick them up in our restaurants or use a delivery service.

Take-out:

In addition to continuing to maintain our high level of cleanliness and sanitation practices in our restaurant, we are taking extra precautions to help ensure a safe experience when picking up take-out orders. This includes:

Ensuring proper social distancing is maintained; This includes increasing the distance between our guests and cashiers to minimize contact, and placing markings on our floors to help guests distance themselves from others

Cleaning and sanitizing all cashier counter surfaces, pens and pagers after each use

Positioning our credit card machines so that guests may swipe their own credit cards without staff assistance

Requiring all managers and staff members to wear gloves when interacting with our guests

Constant handwashing

Cleaning and sanitizing all door handles throughout the day, and leaving front doors propped open (where allowed) to minimize contact

Helpful hints to minimize contact:

    • Order online and pay ahead (saves you time and significantly minimizes contact)

Delivery:

We are taking extra precautions to help ensure that your delivery order gets to your door safely. This includes:

    • Sealing the outermost packaging to ensure that there is no contact with your food from the kitchen to your door

    • Ensuring that Dashers maintain social distancing when picking up orders from our restaurants

Our delivery provider DoorDash has implemented the following:

    • If you prefer, your driver will leave your order at your door. To make this request, when you place your order, please select "no contact" or "leave at the door."

    • They are offering hand sanitizer and gloves to Dashers.

    • They are also in direct communication with health experts regarding best practices.

We care deeply about our people.  They are what makes our company so special.  With that as our guiding principle:

    • We are ensuring that our teams have the information they need to remain healthy and are instructing them to stay home if they’re not feeling well.

We have been following the guidance of the CDC and our local health departments and will continue to do so throughout this evolving situation.

We encourage you to stay healthy and we look forward to serving you soon.

Sincerely,

Berhanu & Getahun
Owners